You have 30 days from the delivery date to return a shirt. It must be unworn and unwashed. There is no restocking fee.
Who pays what
| Reason | Return postage | Refund |
|---|---|---|
| Misprint, damage, wrong item, wrong size sent | We email a prepaid label | Full refund including original shipping, or a free reprint |
| Changed your mind, ordered the wrong size or color | You pay the postage | Shirt price refunded. Original shipping is not refunded. |
How to return
- Email support@vestrionpteltd.store with your order number and the reason. For print problems, attach two photos.
- We reply within 1 business day with the return steps and, for our errors, a prepaid label.
- Mail the shirt to Vestrion, KRYSTA LAVERNE COOPER FUNY LLC, 5583 Trent Ct, Apt 210, Alexandria, VA 22311. Use a tracked service. Returns without tracking that do not arrive cannot be refunded.
- Your refund goes to the original payment method within 5 to 7 business days of the shirt arriving at that address. Your bank may take a few more days to post it.
Print problems
If the print is faded, smudged, off-center or the shirt arrives damaged, email two photos within 30 days. We reprint or refund, your choice. In most cases you keep the shirt and do not ship anything back.
The white panel is not a defect
The art prints on a white panel that shows on every color except White. It is part of the design and is shown in every listing. You can still return a shirt because of it under the change-of-mind rule above.
Exchanges
We do not hold stock, so there is nothing to swap. Return the shirt under the rules above and place a new order for the size or color you want. If you tell us the new order number in your return email, we refund the first shirt as soon as the return is scanned by the carrier instead of waiting for it to arrive.
Cancellations
Email within 12 hours of ordering and we cancel and refund in full. After 12 hours the shirt is usually in print and the order continues; the 30-day return still applies once it arrives.
Not returnable
- Shirts that have been worn or washed.
- Shirts returned after the 30-day window.